Returns are handled on a case by case basis. Contact store for details.
Shipping and Handling
All orders are prepared for shipment after completed checkout. Please allow up to two business days to prepare shipments.
Orders are shipped using the selected method the customer chooses during checkout. Once location is entered, shipping fee is calculated.
For local orders in a 5-mile radius of the shop, we offer Curbwise Bicycle Delivery for a flat fee of $6. Just add the item "Curbwise Bicycle Delivery" to your order.
We offer free in-store or curbside pickup. We will email you when your order is ready.
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.
What We Collect
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. AGORA does not collect and store credit card information. All payment details are handled by the secure third party processor.
What We do with Collected Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may contact you by email, phone, fax or mail.
We will never sell your information
Terms and Conditions of using this Website